Update - All sites are now back online and stable. We will continue to monitor before resolving.
-Next update as warranted by a change of events.
May 08, 2026 - 10:14 UTC
-Next update as warranted by a change of events.
May 08, 2026 - 10:14 UTC
Monitoring - The underlying issue has been mitigated, and customer sites are now coming back online and remaining stable.
-Next update expected within 60 minutes, or as warranted by a change of events.
May 08, 2026 - 09:59 UTC
-Next update expected within 60 minutes, or as warranted by a change of events.
May 08, 2026 - 09:59 UTC
Identified - The issue has been identified, and engineers are currently working to resolve this issue.
Customers will continue experiencing intermittent outages whilst the work continues.
Next update expected within 60 minutes, or as warranted by a change of events.
Apologies for any inconvenience,
StarRez Team
May 08, 2026 - 09:12 UTC
Customers will continue experiencing intermittent outages whilst the work continues.
Next update expected within 60 minutes, or as warranted by a change of events.
Apologies for any inconvenience,
StarRez Team
May 08, 2026 - 09:12 UTC
Investigating - Customers in the East US region are currently experiencing intermittent service disruption.
-Engineers are actively working to remediate the issue.
-Next update expected within 60 minutes, or as warranted by a change of events.
Apologies for any inconvenience,
StarRez Team
May 08, 2026 - 08:37 UTC
-Engineers are actively working to remediate the issue.
-Next update expected within 60 minutes, or as warranted by a change of events.
Apologies for any inconvenience,
StarRez Team
May 08, 2026 - 08:37 UTC
About This Site
Welcome to the StarRez Cloud status page.
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StarRez Regions
Operational
Australia East
Operational
Australia Southeast
Operational
Canada Central
Operational
Canada East
Operational
Central US
Operational
East US
Operational
East US 2
Operational
France Central
Operational
North Central US
Operational
North Europe
Operational
South Africa North
Operational
South Central US
Operational
Southeast Asia
Operational
Switzerland North
Operational
UK South
Operational
UK West
Operational
West Central US
Operational
West Europe
Operational
West US
Operational
West US 2
Operational
StarRez Core Functionality
Operational
Email Sending
Operational
StarRez Cloud Payment Service
Operational
Ancillary Services
Operational
StarCare Online
Operational
Self-Service Portal
Operational
The Housing Director Cloud
Operational
The Housing Director Cloud Services
Operational
Mercury Cloud
Operational
North America
Operational
EMEA
Operational
Iris Cloud
Operational
Iris Conference
Operational
Iris Registration
Operational
College Pads
Operational
Integrations
Operational
Partner Sites
Operational
Single Sign On Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance