StarRez Cloud Status

All Systems Operational

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Welcome to the StarRez Cloud status page.
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Global Regions Operational

Australia East Operational

Australia Southeast Operational

Canada Central Operational

Canada East Operational

Central US Operational

East US Operational

East US 2 Operational

France Central Operational

North Central US Operational

North Europe Operational

South Central US Operational

Southeast Asia Operational

Switzerland North Operational

UK South Operational

UK West Operational

West Central US Operational

West Europe Operational

West US Operational

West US 2 Operational

Core Applications Operational

StarRez Portal / PortalX Operational

StarRez Web Operational

Mobile Apps Operational

StarRez Cloud Payment Service Operational

Core Functionality Operational

Email Sending Operational

Rest API / Mobile App Connectivity Operational

Task Runner + Scheduled Services Operational

Ancillary Services Operational

StarCare Online Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Mar 31, 2023

No incidents reported today.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023

Emergency Maintenance - East US 2

Completed - This maintenance event has been completed. All scheduled services and taskrunners in this region should be running again.
Mar 28, 03:47 UTC

In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 02:29 UTC

Scheduled - We are performing emergency maintenance to one of our US East Clusters. This will result in a short outage of scheduled services and taskrunner for some customers in this region. We expect the outage to last a maximum of 40 minutes however it will be much faster for most customers.
Mar 28, 02:29 UTC

Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023

Service Disruption - Core Applications - US-EAST

Resolved - This incident has been resolved.
Mar 23, 20:57 UTC

Monitoring - All Customer links are currently operational.
-Engineers have identified the cause and are currently investigating permanent solutions.
-Engineers will continue to monitor all applications.
Mar 23, 15:20 UTC

Update - We are continuing to investigate this issue.
Mar 23, 14:54 UTC

Update - We are continuing to investigate this issue.
Mar 23, 14:28 UTC

Investigating - Customers within the US-EAST region are experiencing intermittent service disruptions with core StarRez applications .
-Engineers are actively reviewing this issue with our upstream provider.
-Next update expected within the next 3 hours, or as warranted by a change of events.
Mar 23, 14:28 UTC

Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.