All Systems Operational
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Welcome to the StarRez Cloud status page.
Subscribe to this page for updates on scheduled & unscheduled events impacting the StarRez, Mercury and Housing Director Cloud platforms.
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StarRez Regions
Operational
Australia East
Operational
Australia Southeast
Operational
Canada Central
Operational
Canada East
Operational
Central US
Operational
East US
Operational
East US 2
Operational
France Central
Operational
North Central US
Operational
North Europe
Operational
South Africa North
Operational
South Central US
Operational
Southeast Asia
Operational
Switzerland North
Operational
UK South
Operational
UK West
Operational
West Central US
Operational
West Europe
Operational
West US
Operational
West US 2
Operational
StarRez Core Functionality
Operational
Email Sending
Operational
StarRez Cloud Payment Service
Operational
Ancillary Services
Operational
StarCare Online
Operational
Self-Service Portal
Operational
The Housing Director Cloud
Operational
The Housing Director Cloud Services
Operational
Mercury Cloud
Operational
North America
Operational
EMEA
Operational
Iris Cloud
Operational
Iris Conference
Operational
Iris Registration
Operational
College Pads
Operational
Integrations
Operational
Partner Sites
Operational
Single Sign On Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Mercury Cloud Maintenance Aug 10, 2026 01:00-04:00 UTC
The StarRez Platform Team will be upgrading Mercury Cloud to version 2026.2, maintenance is scheduled to run on:
-AMERICA's: Sunday, August 9th 21:00 - 00:00 EDT
-EMEA: Monday, August 10th 02:00 - 05:00 GMT
During this time there is an anticipated outage window of 10 minutes during which Mercury Cloud will be unavailable/inaccessible.
However if you face any issues after the maintenance window, please refer to our StarRez Cloud Support article.
StarRez will continue to complete these upgrades to ensure optimal performance of your Mercury Cloud environment.
Posted on Jul 27, 2026 - 17:11 UTC
-AMERICA's: Sunday, August 9th 21:00 - 00:00 EDT
-EMEA: Monday, August 10th 02:00 - 05:00 GMT
During this time there is an anticipated outage window of 10 minutes during which Mercury Cloud will be unavailable/inaccessible.
However if you face any issues after the maintenance window, please refer to our StarRez Cloud Support article.
StarRez will continue to complete these upgrades to ensure optimal performance of your Mercury Cloud environment.
Posted on Jul 27, 2026 - 17:11 UTC