All Systems Operational
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StarRez Regions
Operational
Australia East
Operational
Australia Southeast
Operational
Canada Central
Operational
Canada East
Operational
Central US
Operational
East US
Operational
East US 2
Operational
France Central
Operational
North Central US
Operational
North Europe
Operational
South Africa North
Operational
South Central US
Operational
Southeast Asia
Operational
Switzerland North
Operational
UK South
Operational
UK West
Operational
West Central US
Operational
West Europe
Operational
West US
Operational
West US 2
Operational
StarRez Core Functionality
Operational
Email Sending
Operational
StarRez Cloud Payment Service
Operational
Ancillary Services
Operational
StarCare Online
Operational
Self-Service Portal
Operational
The Housing Director Cloud
Operational
The Housing Director Cloud Services
Operational
Mercury Cloud
Operational
North America
Operational
EMEA
Operational
Iris Cloud
Operational
Iris Conference
Operational
Iris Registration
Operational
College Pads
Operational
Integrations
Operational
Partner Sites
Operational
Single Sign On Service
Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Scheduled Maintenance
Scheduled Backend Maintenance - THD Cloud Jun 10, 2026 03:00 - Jun 12, 2026 08:00 UTC
StarRez will be performing scheduled overnight maintenance to update the backend infrastructure supporting flat-file integrations within the THD platform.
This work is planned across the following maintenance windows:
9-Jun-2026, 11:00 PM EDT to 10-Jun-2026, 4:00 AM EDT
10-Jun-2026, 11:00 PM EDT to 11-Jun-2026, 4:00 AM EDT
11-Jun-2026, 11:00 PM EDT to 12-Jun-2026, 4:00 AM EDT
The maintenance is intended to improve the infrastructure supporting these integrations. We are taking steps to avoid disruption to scheduled integration activity, and no customer action is required.
If you experience any unexpected issues during or after the maintenance windows, please contact THD Support.
Posted on Jun 03, 2026 - 22:47 UTC
This work is planned across the following maintenance windows:
9-Jun-2026, 11:00 PM EDT to 10-Jun-2026, 4:00 AM EDT
10-Jun-2026, 11:00 PM EDT to 11-Jun-2026, 4:00 AM EDT
11-Jun-2026, 11:00 PM EDT to 12-Jun-2026, 4:00 AM EDT
The maintenance is intended to improve the infrastructure supporting these integrations. We are taking steps to avoid disruption to scheduled integration activity, and no customer action is required.
If you experience any unexpected issues during or after the maintenance windows, please contact THD Support.
Posted on Jun 03, 2026 - 22:47 UTC