Resolved -
The network connectivity issues have been resolved.
Jan 25, 11:11 UTC
Update -
We are continuing to investigate this issue.
Jan 25, 11:10 UTC
Update -
We have confirmed that the problem is a networking issue with our upstream vendor. There is not yet an ETA on the resolution.
Jan 25, 08:53 UTC
Investigating -
Customers in all regions are experiencing a service disruption for Core Services. We are seeing sporatic network connectivity issues across a number of regions globally. - Engineers are actively investigating the issue, it is unknown at this time what the cause is. - Next update expected within 60 minutes, or as warranted by a change of events.
Apologies for any inconvenience, StarRez Team
Jan 25, 07:58 UTC
Resolved -
Customers in Canada Central experienced a service disruption with Core Services from 9:25 to 9:30am MST A fix has been implemented and the incident has been resolved
Apologies for any inconvenience, StarRez Team
Jan 24, 16:00 UTC
Resolved -
Customers in Australia East were experiencing an intermittent service disruption with some core services -Engineers actively worked to remediate the issue. -All services are back online.
Apologies for any inconvenience, StarRez Team
Jan 23, 06:30 UTC