All Systems Operational

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Welcome to the StarRez Cloud status page.
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Global Regions Operational
Australia Operational
Asia Operational
Canada Operational
Europe Operational
Japan Operational
New Zealand Operational
United Kingdom Operational
United States Operational
Other global regions Operational
Core Applications Operational
StarRez Portal / PortalX Operational
StarRez Web Operational
Mobile Apps Operational
Core Functionality Operational
Email Sending Operational
Rest API / Mobile App Connectivity Operational
Task Runner + Scheduled Services Operational
Cloud Sandboxes Operational
On-Demand Web Sandboxes Operational
Fully Licensed Cloud Sandboxes Operational
Legacy Applications Operational
Cloud File Transfer Tool Operational
StarRez Windows Client Operational
Ancillary Services Operational
90 days ago
100.0 % uptime
Today
Database Refreshes Operational
StarCare Online Operational
StarCare Online - Video Services ? Operational
StarRez Cloud - Production Systems - Cloud Deployments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Sep 28, 2022

No incidents reported today.

Sep 27, 2022

No incidents reported.

Sep 26, 2022
Resolved - We have confirmed the issue is resolved.
-Engineers have identified multiple ways to make the platform more resilient to these issues moving forward.

Sep 26, 13:19 UTC
Monitoring - All Customer links are currently operational.
-Engineers have identified the cause and are currently investigating permanent solutions.
-Engineers will continue to monitor all applications.

Sep 23, 14:43 UTC
Update - Engineers are continuing to work with the upstream provider to confirm a permanent solution is put in place.
- Next update is expected by 11am EST or as warranted by a change of events.

Sep 22, 22:35 UTC
Identified - The issue has been identified with the upstream provided.
- Engineers have put in place a solution to minimize the impact.
- Upstream provider is currently working on a permanent solution.
- Next update is expected within the next 3 hours or as warranted by a change of events.

Sep 22, 18:34 UTC
Investigating - Customers within the US-EAST region are experiencing intermittent service disruptions with core StarRez applications .
-Engineers are actively reviewing this issue with our upstream provider.
-Next update expected within the next 3 hours, or as warranted by a change of events.

Sep 22, 16:22 UTC
Sep 25, 2022

No incidents reported.

Sep 24, 2022

No incidents reported.

Sep 23, 2022
Sep 22, 2022
Sep 21, 2022

No incidents reported.

Sep 20, 2022

No incidents reported.

Sep 19, 2022

No incidents reported.

Sep 18, 2022

No incidents reported.

Sep 17, 2022

No incidents reported.

Sep 16, 2022

No incidents reported.

Sep 15, 2022

No incidents reported.

Sep 14, 2022

No incidents reported.