All Systems Operational

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Welcome to the StarRez Cloud status page.
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Global Regions Operational
Australia East Operational
Australia Southeast Operational
Canada Central Operational
Canada East Operational
Central US Operational
East US Operational
East US 2 Operational
France Central Operational
North Central US Operational
North Europe Operational
South Central US Operational
Southeast Asia Operational
Switzerland North Operational
UK South Operational
UK West Operational
West Central US Operational
West Europe Operational
West US Operational
West US 2 Operational
Core Applications Operational
StarRez Portal / PortalX Operational
StarRez Web Operational
Mobile Apps Operational
StarRez Cloud Payment Service ? Operational
Core Functionality Operational
Email Sending Operational
Rest API / Mobile App Connectivity Operational
Task Runner + Scheduled Services Operational
Ancillary Services Operational
StarCare Online Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Mar 31, 2023

No incidents reported today.

Mar 30, 2023

No incidents reported.

Mar 29, 2023

No incidents reported.

Mar 28, 2023
Completed - This maintenance event has been completed. All scheduled services and taskrunners in this region should be running again.
Mar 28, 03:47 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Mar 28, 02:29 UTC
Scheduled - We are performing emergency maintenance to one of our US East Clusters. This will result in a short outage of scheduled services and taskrunner for some customers in this region. We expect the outage to last a maximum of 40 minutes however it will be much faster for most customers.
Mar 28, 02:29 UTC
Mar 27, 2023

No incidents reported.

Mar 26, 2023

No incidents reported.

Mar 25, 2023

No incidents reported.

Mar 24, 2023

No incidents reported.

Mar 23, 2023
Resolved - This incident has been resolved.
Mar 23, 20:57 UTC
Monitoring - All Customer links are currently operational.
-Engineers have identified the cause and are currently investigating permanent solutions.
-Engineers will continue to monitor all applications.

Mar 23, 15:20 UTC
Update - We are continuing to investigate this issue.
Mar 23, 14:54 UTC
Update - We are continuing to investigate this issue.
Mar 23, 14:28 UTC
Investigating - Customers within the US-EAST region are experiencing intermittent service disruptions with core StarRez applications .
-Engineers are actively reviewing this issue with our upstream provider.
-Next update expected within the next 3 hours, or as warranted by a change of events.

Mar 23, 14:28 UTC
Mar 22, 2023

No incidents reported.

Mar 21, 2023

No incidents reported.

Mar 20, 2023

No incidents reported.

Mar 19, 2023

No incidents reported.

Mar 18, 2023

No incidents reported.

Mar 17, 2023

No incidents reported.