All Systems Operational

About This Site

Welcome to the StarRez Cloud status page.
Subscribe to this page for updates on scheduled & unscheduled events impacting the StarRez Cloud platform.

Problems? Report an issue with StarRez Cloud.

Global Regions Operational
Australia Operational
Asia Operational
Canada Operational
Europe Operational
Japan Operational
New Zealand Operational
United Kingdom Operational
United States Operational
Other global regions Operational
Core Applications Operational
StarRez Portal / PortalX Operational
StarRez Web Operational
Mobile Apps Operational
Core Functionality Operational
Email Sending Operational
Rest API / Mobile App Connectivity Operational
Task Runner + Scheduled Services Operational
Cloud Sandboxes Operational
On-Demand Web Sandboxes Operational
Fully Licensed Cloud Sandboxes Operational
Legacy Applications Operational
Cloud File Transfer Tool Operational
StarRez Windows Client Operational
Ancillary Services Operational
90 days ago
100.0 % uptime
Today
Database Refreshes Operational
StarCare Online Operational
StarCare Online - Video Services ? Operational
StarRez Cloud - Production Systems - Cloud Deployments Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Apr 12, 2021

No incidents reported today.

Apr 11, 2021

No incidents reported.

Apr 10, 2021

No incidents reported.

Apr 9, 2021

No incidents reported.

Apr 8, 2021

No incidents reported.

Apr 7, 2021

No incidents reported.

Apr 6, 2021

No incidents reported.

Apr 5, 2021

No incidents reported.

Apr 4, 2021

No incidents reported.

Apr 3, 2021

No incidents reported.

Apr 2, 2021
Resolved - This incident has been resolved.
Apr 2, 02:57 UTC
Monitoring - Our Upstream Provider has rerouted traffic to a resilient DNS. StarRez Products have now shown as available and stable for the past 15 minutes.

-Engineers will continue to monitor and post updates as warranted.
Apr 1, 22:54 UTC
Update - Our upstream provider is investigating an potential underlying DNS issue.

-Engineers are actively working with the upstream provider to remediate the issue
-Next update as warranted by a change of status or events
Apr 1, 22:20 UTC
Investigating - Customers in all regions may experience service disruptions with StarRez Applications. This includes Web, Portal/X, Schedule Services, Task Runner and Rest.

-Engineers are actively working with the upstream provider to remediate the issue
-Next update as warranted by a change of status or events
Apr 1, 21:37 UTC
Apr 1, 2021
Mar 31, 2021

No incidents reported.

Mar 30, 2021

No incidents reported.

Mar 29, 2021

No incidents reported.