Possible Service Interruption - Core Applications - West US Region

Incident Report for StarRez Cloud

Resolved

This incident has been resolved.

Posted Jan 30, 2019 - 15:18 UTC

Monitoring

Issue has been resolved, and we are currently monitoring the situation.

Posted Jan 30, 2019 - 04:54 UTC

Identified

Our upstream provider has identified the issue and is actively working on a resolution. More updates as they are provided to us.

Posted Jan 30, 2019 - 04:07 UTC

Investigating

Customers in the West US region may experience a service disruption with core StarRez applications due to issues seen with our upstream provider.
Engineers are monitoring the situation and will provide updates as warranted by a change of events.

Posted Jan 30, 2019 - 01:19 UTC