A fix has been implemented and we are monitoring the results.
Posted Apr 16, 2019 - 08:29 UTC
Customers in the AU region are experiencing a service disruption with core StarRez applications. -Engineers are actively working to remediate the issue. -Next update expected within 60 minutes, or as warranted by a change of events.
Apologies for any inconvenience, StarRez Team
Posted Apr 16, 2019 - 07:33 UTC
This incident affected: Global Regions (Australia), Core Functionality (Email Sending, Rest API / Mobile App Connectivity), and Core Applications (StarRez Portal / PortalX, StarRez Web, Mobile Apps).