An upstream provider has remedied the issue, and we are seeing stability return to the region. Engineers will monitor closely to confirm a return to normal operation
Next update as warranted by a change of events.
Apologies for any inconvenience, StarRez Team
Posted Oct 27, 2026 - 16:18 UTC
Identified
The issue has been identified and StarRez Engineers are actively working on a mitigation for the issue.
Next update expected within 60 minutes, or as warranted by a change of events.
Apologies for any inconvenience, StarRez Team
Posted Oct 27, 2026 - 15:44 UTC
Investigating
We are investigating an issue affecting access to StarRez sites hosted in our West Europe region. Some or all pages may fail to load or may time out. The issue began at approximately 14:35 UTC on 27 October 2026. Our engineering team is actively investigating and we will provide an update within 60 minutes, or sooner if we have more information.
Posted Oct 27, 2026 - 15:12 UTC
This incident affected: StarRez Regions (West Europe).