Service Disruption - Multiple Regions

Incident Report for StarRez Cloud

Resolved

This incident has been resolved.
Posted Apr 03, 2025 - 01:55 UTC

Monitoring

The service disruption in the Australia East, Australia South East and Canada Central regions has been resolved.

Engineers will continue to monitor these regions
Posted Apr 03, 2025 - 00:08 UTC

Identified

Preventative action has taken place to prevent any further impact to customers within Australia Southeast & Canada Central.

Preventative action is still being performed in Australia East

Next update expected within 60 minutes, or as warranted by a change of events.
Posted Apr 03, 2025 - 00:03 UTC

Update

Customers in the Australia East, Australia South East and Canada central regions are currently experiencing intermittent service disruptions.
- Engineers are actively working to remediate the issue.
- Next update expected within 60 minutes, or as warranted by a change of events.
Posted Apr 02, 2025 - 23:30 UTC

Investigating

Customers in the Australia South East and Canada central regions are currently experiencing intermittent service disruptions.
- Engineers are actively working to remediate the issue.
- Next update expected within 60 minutes, or as warranted by a change of events.
Posted Apr 02, 2025 - 23:28 UTC
This incident affected: StarRez Regions (Australia East, Australia Southeast, Canada Central).