Scheduled Backend Platform Maintenance - THD Cloud

Scheduled for Apr 9, 03:00 - 09:00 UTC

Scheduled

THD will undergo scheduled maintenance as a result of essential maintenance being performed by our upstream infrastructure provider.

Maintenance window
- Start: 8 April, 11:00 PM EDT
- End: 9 April, 5:00 AM EDT
- Duration: 6 hours
- Potential downtime: Up to 6 hours

Service impacts (for customers not yet migrated to the new Cloud Solution)
- All services, including THD, DIM, email, and flat-file integrations

Impact to customers already migrated to the new Cloud Solution
- Flat-file integrations only will be impacted

Posted Apr 02, 2026 - 09:43 UTC

This scheduled maintenance affects: Housing Director Cloud.