Collegepads Service Disruption

Incident Report for StarRez Cloud

Resolved

This incident has been resolved.

Posted Oct 24, 2026 - 00:18 UTC

Monitoring

A fix has been implemented, and all impacted sites should now be restored.
Engineers are actively monitoring to confirm stability.

Posted Oct 23, 2026 - 22:46 UTC

Identified

The issue has been identified, and Engineers are actively working to remediate the issue.

-Next update expected within 60 minutes, or as warranted by a change of events.

Posted Oct 23, 2026 - 21:52 UTC

Investigating

College Pads customers are experiencing a service disruption
-Engineers are actively working to remediate the issue.
-Next update expected within 60 minutes, or as warranted by a change of events.

Posted Oct 23, 2026 - 20:45 UTC

This incident affected: College Pads (Single Sign On Service).