Service Disruption - Core Applications - US-EAST

Incident Report for StarRez Cloud

Resolved

This incident has been resolved.

Posted Mar 23, 2023 - 20:57 UTC

Monitoring

All Customer links are currently operational.
-Engineers have identified the cause and are currently investigating permanent solutions.
-Engineers will continue to monitor all applications.

Posted Mar 23, 2023 - 15:20 UTC

Update

We are continuing to investigate this issue.

Posted Mar 23, 2023 - 14:54 UTC

Update

We are continuing to investigate this issue.

Posted Mar 23, 2023 - 14:28 UTC

Investigating

Customers within the US-EAST region are experiencing intermittent service disruptions with core StarRez applications .
-Engineers are actively reviewing this issue with our upstream provider.
-Next update expected within the next 3 hours, or as warranted by a change of events.

Posted Mar 23, 2023 - 14:28 UTC

This incident affected: StarRez Regions (East US).