Service Distruption - Iris

Incident Report for StarRez Cloud

Resolved

This incident has been resolved.
Posted Nov 10, 2026 - 15:02 UTC

Monitoring

We have deployed a new SSL certificate, and Iris services are recovering.
Engineers are monitoring the services to confirm they remain stable.
The next update is due within 60 minutes, or as warranted by changes in events.
Posted Nov 10, 2026 - 12:54 UTC

Identified

Iris customers are experiencing a service disruption. The cause is an expired SSL certificate.
Engineers have identified the issue and are replacing the certificate across Iris services.
The next update is due within 60 minutes, or as warranted by changes in events.
Posted Nov 10, 2026 - 12:47 UTC

Investigating

Iris customers are experiencing a service disruption caused by an issue with SSL certificates.
Engineers are actively working to remediate the issue.
The next update is due within 60 minutes, or as warranted by changes in events.
Posted Nov 10, 2026 - 12:08 UTC
This incident affected: Iris Cloud (Iris Conference, Iris Registration).