Service Disruption: South Central US

Incident Report for StarRez Cloud

Resolved

This incident has been resolved.
Posted Nov 02, 2026 - 19:23 UTC

Monitoring

A fix has been implemented, and we are seeing stability return to the region. StarRez Engineers will monitor closely to confirm a return to normal operation

Next update as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team
Posted Nov 02, 2026 - 17:48 UTC

Identified

The issue has been identified and StarRez Engineers are actively working on a mitigation for the issue.
Next update expected within 60 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team
Posted Nov 02, 2026 - 16:47 UTC

Investigating

Customers in South Central US are currently experiencing a service disruption
-Engineers are actively working to remediate the issue.
-Next update expected within 60 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team
Posted Nov 02, 2026 - 16:18 UTC
This incident affected: StarRez Regions (South Central US).