Unscheduled Service Outage - Core Applications - US South Central Region

Incident Report for StarRez Cloud

Resolved

This incident has been confirmed resolved by the upstream provider.

Posted Dec 04, 2018 - 06:38 UTC

Monitoring

All customers in the US South Central region are back online with no active service disruptions. The StarRez team is monitoring for stability.

Posted Dec 04, 2018 - 05:03 UTC

Identified

Customers in US South Central region are experiencing a service disruption with Core Applications.
-The issue has been identified and acknowledged by the upstream provider as a network outage
-Next update expected within 120 minutes, or as warranted by a change of events.

Apologies for any inconvenience,
StarRez Team

Posted Dec 04, 2018 - 04:14 UTC